Have you noticed that people get super grumpy at restaurant servers? I get it. I like having my water refilled as much as anyone, but is it really cause to get angry at them?
That server who you just yelled at might have too many tables, through no fault of their own. They may be in pain with blistered feet. They may be struggling to survive on their pittance of a salary.
Yes, they are there to serve, but most servers WANT to serve you. They WANT to make you happy. And if they don’t, it’s more likely that it’s a staffing problem. Not an attitude problem.
And this is just one life example where we take out our frustrations on someone who we perceive is trying to hurt us.
Is that how we’re supposed to handle it?